App and firmware

The Rohloff E-14 2.0 app is for the E-14 2.0 on the Bosch Smart System (BES3) and the Direct Shifting version. With it you set the starting gear, Multi-Shift and button layout (Shifting functions and settings), calibrate, update the firmware and read the fault memory (E-14 error codes). The app also holds the full manual.

Download: Android (Google Play) · iOS (App Store)

E-14 (1.0) systems (Bosch BES2, Panasonic FIT1) are not handled by this app, but by the system’s display and the Classic app: E-14 (1.0) — until 2023.

Pairing

1. Switch Bluetooth on on your phone and give the app the permissions it asks for.
2. Choose Scan and read the barcode on the underside of the shift unit (line the camera up with the guides) — or type it in.
3. Switch the E-14 (the e-bike) on and choose Connect.
4. The shift unit appears as E14_**** — confirm with Pair. All functions are now available.

Unpairing

To connect the app to another E-14, unpair it first: in Settings choose Disconnect, then Unpair in the dialog.

Firmware update

1. In the app’s settings choose Update firmware. The app looks for an update and shows the installed version.
2. If there is a newer one, choose Start firmware update and wait for it to finish.
3. Never cut the E-14’s power during the update.
4. After a successful update, switch the e-bike system off and on again. Reopening Update firmware lets you check the new version.

Install updates soon — the 2.5 series, for example, brought smoother, more reliable shifting and fixed delayed or missed downshifts on pedelecs and S-Pedelecs, in single shifts and Multi-Shift alike.

Expert mode

The firmware menu’s expert mode lets you choose a different firmware — but only by arrangement with the Rohloff service, and only a version it has approved. Other firmware can ruin the E-14. If you need this, get in touch: book an appointment.

How to get there: Settings → Update firmware, Expert mode at the top right, PIN 9999. Then choose and install the approved version under Download or File.

Releases

The top version is the newest.

System	Version	Change
Bosch Smart System	2.5.2.0	error 1C7443 no longer appears after the Bosch update
Bosch Smart System	2.5.1.0	automatic function; optimised shifting
Bosch eBike System 2	2.4.7.0	compatible with the new Rohloff Trigger; automatic calibration can also be finished with two buttons
Bosch eBike System 2	2.4.6.0	fixes error 596 that appeared now and then; compatible with E-14 V1.1 via bootloader update
Panasonic FIT 1.0	3.0.1.1	compatible with E-14 V1.1 via bootloader update
Direct Shifting	2.5.0.0	first release